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Step 1 – Registration
We need accurate, up to date details of your experience and skills in the form of a Curriculum Vitae (CV) and a completed registration form, with Proof of Identity and Right to work in UK and Proof of Qualifications. The registration form can be completed on this site and submitted with your CV, you will receive an acknowledgement of our receipt. Should you drop into our office you will be given an application form to complete, or registration can be completed online. This form is very useful and important to us for information.
What we require from you –
- We need accurate, up to date details of your experience and skills in the form of a Curriculum Vitae (CV) and a completed registration form.
- If you do not have a Curriculum Vitae, please feel free to speak with one of our Recruitment Specialists, who will be able to advise you.
What happens to your details …?
- Receipt of the above information will be acknowledged, and where appropriate you will be contacted for interview.
- Your personal details will be placed on our database to allow us to search and match your skills to a suitable vacancy.
Step 2 – Appointment with a Recruitment Specialist
We wish to work in partnership with you to secure the position you are seeking, and it is important to have the knowledge of your skills, experience, employment and job history - this will mean getting to know you a little, so …
- Where appropriate an appointment will be arranged for a telephone interview, or preferably a one to one to meet with one of our experienced Recruitment Specialists.
- The one to one interview will be conducted in the privacy of our interview room. This will give the Recruitment Specialist an opportunity to understand in detail the work experience and skills you have to offer. It is also important to explore exactly your ambitions and requirements you seek. This process may take up to one hour, so please allow enough time when arranging your interview.
- To eliminate any possible embarrassment for all parties, it is vital that you are honest with regard to skills, salary and qualifications. False information may cause an offer of employment to be withdrawn at a later date.
- Ensure the Recruitment Specialist has all relevant contact numbers including mobile and e-mail.
Step 3 – Prove your Skills
How do we know what you can do?
- If appropriate to your stated skills, we will give you a short computer assessment of skills that will provide us with a level of your competence.
- We will request copies of your certificates, such as degrees, A levels, construction licences, health & safety certificates etc.
- Our registration form requests two referees, whom we will approach only after consultation and agreement with you.
Step 4 – Matching your Details
- We work closely with a range of companies nationally and locally. It is our aim to place you into a position that will benefit your development and that of the company.
- Your details will be matched against a suitable job and person specification of a vacancy registered by one of our clients. Once matched, a Recruitment Specialist will speak with you giving an outline of the job description, location and confirm your skills. At this point it is your choice if you wish to proceed and have your CV forwarded to the client.
- It is important that you know where your personal details are being sent and we will only circulate with your prior consent.
If you like the match we have offered you, then …
- Your Curriculum Vitae and a short profile, carefully drawn together from your one to one interview, will be forwarded to the company and we will discuss your skills, relevant experience and requirements with our clients.
What if you don’t like the match we have offered you, then …
- We would like you to give your reasoning behind the rejection, so that we can amend our database to ensure that we understand your requirements for future matching.
Step 5 – Client Review
- The Recruitment Specialist will liaise with the client to arrange an interview time on your behalf. We will forward written confirmation of the interview and any other information we may have on the company.
- If there is a job description, ensure you read it and fully understand it prior to your interview.
- Once offered an interview, it is beneficial to find out as much as you can about the client company, how to get there and how long it will take you to arrive in good time for your interview time. This preparation will help you to be in control on the day of your interview.
- Be relaxed and take a copy of your CV with you. You may also be asked to complete their application form. Have questions prepared to ask about the job and company. Do not start with salary or holidays!
- It is important, at this stage that you communicate closely with us – especially if you are unable to make the arranged time for whatever reason.
- First impressions are extremely important, so ensure you dress appropriately and give a good handshake on meeting with your interviewer(s). (If you are unsure what the dress code is for the company you are meeting, please ask your Recruitment Specialist, who will be able to tell you or find out for you).
Step 6 – Second Interviews
- Quite often the client company will request a second interview to give you and the company another opportunity to meet up and take the process a step further.
- Use this to your advantage and ensure that you have answers to all your questions – this will satisfy you that the position and company is what you perceive them to be.
Step 7 – Your Interview Feedback is Important
- The feedback you give us on your interview is very important. It will allow us to work on your behalf in a constructive and decisive way – so please be honest with us! If, at any time, you are uncomfortable with any part of your dealings with the client company, please do not delay in speaking to the Recruitment Specialist liaising on your behalf.
- Keep us informed of other interviews you may be attending.
Step 8 – Counter Offer from Current Employer
- Occasionally, on receiving a resignation, a current employer will offer an employee more money or some other incentive to stay with them. Be aware of this and make no decision until you have spoken with the Recruitment Specialist handling your details.
- We have an information sheet on counter offers, please ask for a copy.
Step 9 – In your New Role
- It goes without saying that we will wish you ‘Good Luck’ as you commence your exciting new role. We will contact you on your first day, just to make sure you everything is as it should be for you.
- Please do feel free to keep in touch!
Step 10 – Confidentiality
- At all times, your details will be treated with the utmost confidentiality.
- Discreet communication with you is paramount, unless you have given prior permission for us to speak openly to others with regard to your personal issues.
- Your details will be archived after six months.
What happens if you wish to withdraw your details from our database?
- On request, your details will be deleted from our database and the hard copies of any information on record will be disposed of by a reputable company specialising in confidential waste.
Step 11 – Service Guarantee
- As members of the Recruitment Employment Confederation and National Vocational Qualifications in Customer Service.
- Recruitment Employment Confederation (REC) we work to their Code of Conduct
- The Employment Agencies Movement (TEAM) and is a body representing independent agencies
If at any time during your association with Armstrong Appointments you experience a difficulty or personal issue that cannot be handled by your Recruitment Specialist, please contact our Branch Manager, Karen Londesborough, who will be available to speak with you.
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